Better Hearing Australia (Victoria) Inc. provides free hearing services across Victoria to people with hearing loss and their families. Our services are provided by qualified, professional staff and include helping people manage their hearing loss, information on all aspects of hearing loss, advice on hearing devices and living independently with hearing loss, and help with managing tinnitus.
We also offer the Victorian Hearing Aid Bank, the only bank for hearing aids in Victoria. From our bank of hearing aids, donated by the public and hearing aid providers, we help people on low incomes, who are not eligible for government assistance, to receive reconditioned hearing aids.
We tailor our services, support and advocacy to individual needs. We assist people to navigate their way through the maze of hearing services, hearing aid options, technology and information available, to help them best manage the particular issues they face.
We are the only independent hearing loss management service in Victoria and we aim to maximise access for marginalised and disadvantaged communities. We maintain our independence by not selling any products or endorsing specific service providers and remaining free from commercial associations.
Anyone who has concerns regarding their hearing or hearing loss, and who may have difficulty accessing other services, can use our services.
Most of our services are provided free of charge.